If something isn't quite right, you have 14 working days from delivery to return it. Garments must be unworn, unwashed, with tags attached.
UK Returns
Free for UK residents.
To arrange a return, please email hello@playbandari.com
We will send you a return postage label. Please keep your proof of postage - the parcel is your responsibility until it reaches us.
You will be refunded in full, to the original payment method, within 10 working days.
International Returns
International customers are currently responsible for all return shipping costs to the UK. Any customs duties, import taxes, or VAT incurred on the return shipment are the customers responsibility to pay. If they are not paid and charges are applied on delivery back to us, they will be deducted from your total refund amount. We require proof of return shipment with tracking details.
Original shipping charges, duties, and taxes paid for the order are non-refundable.
Please contact us at hello@playbandari.com to start an international return.
